Dive Shop > Contact

Contact Us

Dear Valued Customer,

Below are the different ways that you can contact our Team about returns, exchanges, existing orders, product questions, comments, concerns, ideas on how we can serve you better, good/bad experiences, and last but not least, all of your great scuba dive, snorkeling and water sports experiences! We value everything you have to say to us, we would love to hear from you.

VERY IMPORTANT: Please be sure to add @JoeDiverAmerica.com to your list of email addresses that you accept to avoid missing important communication from us.

If you can't add the whole JoeDiverAmerica.com domain then please add the following email address individually: CustomerCare@JoeDiverAmerica.com

NOTE: For Existing Customers: - Please include your ORDER NUMBER on all correspondence with us as it will Greatly improve the quality and timeliness of the response from our Team! The easiest way to do this is to simply Reply to the online order notification that you received when you placed the order.

Email: CustomerCare (CustomerCare@JoeDiverAmerica.com)

Our customers find this the best and most effective way to communicate with our Team. Don't forget to include your Order Number in the Subject line of the email if applicable.

Phone: 239-437-2900 Phone Support - Mon-Fri 10AM To 4pm ET

Fax: 239-437-5100

Physical Address:

JoeDiverAmerica.com
12801-17 Commonwealth Drive
Fort Myers, Florida 33913

Returns/Exchanges: CustomerCare (CustomerCare@JoeDiverAmerica.com)

For Returns and Exchanges you MUST contact CustomerCare@JoeDiverAmerica.com to get an RMA number. No Refund or Exchange will be granted without an RMA. Please view our Return Policy

Thank you for your interest in Joe Diver America.