Dear Valued Customer,
Below are the different ways that you can contact our Team about returns, exchanges,
existing orders, product questions, comments, concerns, ideas on how we can serve
you better, good/bad experiences, and last but not least, all of your great scuba
dive, snorkeling and water sports experiences! We value everything you have to say
to us, we would love to hear from you.
VERY IMPORTANT: Please be sure to add @JoeDiverAmerica.com to your
list of email addresses that you accept to avoid missing important communication
If you can't add the whole JoeDiverAmerica.com domain then please add the following
email address individually: CustomerCare@JoeDiverAmerica.com
NOTE: For Existing Customers: - Please include your ORDER NUMBER
on all correspondence with us as it will Greatly improve the quality and timeliness
of the response from our Team! The easiest way to do this is to simply Reply
to the online order notification that you received when you placed the order.
Our customers find this the best and most effective way to communicate with our
Team. Don't forget to include your Order Number in the Subject line of the email
Phone: 239-437-2900 Phone Support - Mon-Fri 10AM
To 4pm ET
11790 METRO PARKWAY STE A
FORT MYERS, FL 33966-8383
For Returns and Exchanges you MUST contact
CustomerCare@JoeDiverAmerica.com to get an RMA number. No Refund or Exchange
will be granted without an RMA. Please view our
Thank you for your interest in Joe Diver America.